Welcome to Gems Feed Customer Service

 

 

Business Hours

Monday - Thursday : 9:00 AM to 10:00 PM (ICT)

Friday - Saturday : 10.00 am to 8.00 pm (ICT)

Sunday : 10:00 am to 05.00 pm (ICT)

 

 

GEMSTONES, JEWELRY AND TOOLS INQUIRIES

- Contact Us directly for any inquiries about our product, or for general information about gemstones, jewelry and tools.

- Send us an email at service@gemsfeed.com.

- Give us a call during our business hours.

- Try our live support chat.

 

 

        SPECIAL REQUESTS

- If you need a gemstone that isn't displayed in our online store, or you would like to set one of the gemstone in a jewelry, you can send us an email at request@gemsfeed.com or just visit the contact us page.

 

 

 

     CLEARANCE SALES AND CLOSE OUT ITEMS!!!

- Here at GemsFeed, we have regular clearance sales. We send promotional emails before each sales, but be quick to see because these items sell for very low prices. They will go very fast!

 

 

 

      SHIPPING

- When you order, we will send you a confirmation email and a tracking number for the shipment so you can follow online where your package is. We can send your gemstones or jewelry to any local or international destination.

 

 

 

     RETURN AND REFUNDS

- 30 Day Return and Refund if you are not satisfied. Every items come with our 100% Satisfaction Guarantee.

 

 

 

        SECURE PAYMENTS

- Pay with your credit card using our automatic PayPal or Moneybookers process when you check out for the fastest and safest transaction. You may also pay by bank wire transfer or cheque.

 

 

 

        FREQUENTLY ASKED QUESTIONS

- Read our FAQs for answers to most questions you may have. If you still have any questions after, please contact us!

 

 

 

        CUSTOMER FEEDBACKS AND TESTIMONIALS

- Find out what our customers are saying after they purchased from us.

 

 

 

       NEWSLETTER SUBSCRIPTION AND SIGN UP FOR A NEW ACCOUNT

 - Enter your email in the form at the bottom left of each pages or sign up for a new account here. Make sure our emails are not blocked or placed directly in your Junk Folder to receive special vouchers and promotions. We never send promotional emails more than twice a month!